Talk to the desk

Two channels. Two humans. One desk.

WhatsApp for the live questions. Email for the considered ones. An independent travel desk in Makassar — pick the one that fits the question.

Replies 24/7

For the question that needs an answer today.

Flights moving, weather turning, a destination on your mind right now. Quick to send, quick to reply — we answer WhatsApp 24/7.

WhatsApp us

For the question that deserves a thought.

Trip briefs, story pitches, corrections, the long version. We answer every email — in English, French and Indonesian — usually within two working days.

Write to us

Before you write

Four lines that help us reply faster.

If you're writing about a trip, a quick brief gets a quick draft back. None of this is required — just useful.

  1. 01DatesWhen you'd like to travel, even a rough month.
  2. 02GroupHow many people, and the broad mix — couple, family, friends.
  3. 03InterestsDiving, trekking, culture, food. The two or three that matter most.
  4. 04Anchor pointsAnywhere already booked, or a destination you've dreamed of.

Or write the brief here

Fill in what you know and leave the rest. It opens in your own mail app, addressed to the desk, with these lines already laid out.

Interests
Anchor points

Press any that apply, or leave them and tell us in the message.

This opens your own mail app with the message ready to send.

Common questions

The things people ask before they write. If yours is not here, ask it in the message.

  • We reply on WhatsApp 24/7, every day of the week. Email can take up to two working days. If it is time-sensitive, use WhatsApp.

So, ready to start?

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